truecraft.DIGITAL MEDIA

About TrueCraft · Digital agency

Six offices across Canada. One standard.

A digital agency that owns the whole path, from first brief to measurable growth. No handoff theatre, no generic templates, no vague reporting.

TrueCraft team reviewing a client website

Inside the studio

  • Since 2020
  • 350+ projects
  • 6 offices

01 · Founded

2020

02 · Offices across Canada

6

03 · Projects delivered

350+

04 · Brands across Canada

40+

Our story

The name changed. The standard didn’t.

From a small team in 2020 to a digital agency with six offices across Canada.

The TrueCraft team at work in one of our offices
  1. 2020

    [ 01 ] Chapter one

    The agency opens

    We began for teams tired of half-finished launches: planning, designing, and shipping digital products with care, then staying close after go-live.

  2. 2023

    [ 02 ] The rebrand

    Canada opens as TrueCraft

    The work outgrew one market. We opened in Canada and reintroduced the agency under a clearer name, TrueCraft Digital Media. Same hands. Sharper identity.

  3. Now

    [ 03 ] Chapter three

    Six offices. One standard.

    Strategy, design, development, Local SEO, and growth from Toronto, Montreal, Vancouver, Edmonton, Calgary, and Saskatchewan, for clients across Canada and beyond.

Our offices

Six cities. One way of working.

Strategists, designers, and developers who know your market, working as one agency with one process. Pick an office to see what it focuses on.

6 offices, one team
Toronto—
Toronto, home of a TrueCraft officeMontreal, home of a TrueCraft officeVancouver, home of a TrueCraft officeEdmonton, home of a TrueCraft officeCalgary, home of a TrueCraft officeSaskatchewan, home of a TrueCraft office

Ontario · — local time

Toronto

Professional firms and multi-location brands in Canada’s most competitive search market.

  • Greater Toronto Area
  • Ottawa
  • Southern Ontario

Our mission

Make ambitious brands unmistakable online.

Most websites look fine and do nothing. Ours are built to do three jobs, and we hold every project to a number for each one.

See the work behind them →
web design near me
#1yourbrand.ca

Your business, first in local results

JOB/01

Get found

Search structure, Local SEO, and content planned before the first wireframe, so the right people find you first.

4×

Average organic visibility lift in the first 90 days

Largest contentful paint

2s budget
Built by TrueCraft1.8s
Typical small-business site4.6s
0s1s2s3s4s5s

JOB/02

Earn trust in seconds

Design that makes your offer obvious at a glance, on a performance budget tested on real phones.

<2s

Typical LCP we ship against

Booked calls

Tracked to source
LaunchMonth 6

JOB/03

Prove it in revenue

Every launch is measured against calls, bookings, and revenue, then improved by the same team that built it.

98%

Clients who stay past year one

Why teams choose us

Four things we refuse to compromise on.

The principles every office works by, on every project, at every budget.

Fig/01One crew
1 project lead
  1. Brief
  2. UX
  3. Build
  4. SEO
  5. Launch
DesignDevSEOContent

One crew · same room

[ 01 ] Principle

End-to-end craft

Strategy, UI/UX, development, branding, and Local SEO live in one crew, so nothing gets lost between the design team and the SEO person.

  • One project lead from brief to launch
  • Designers and developers in the same room
  • SEO planned before the first wireframe
Fig/026 offices · EN / FR

[ 02 ] Principle

Coast to coast reach

Six Canadian offices from Vancouver to Montreal, with clear CAD pricing and delivery for brands across provinces and overseas.

  • Local teams who know your market
  • Bilingual delivery for Quebec
  • Clients across Canada and worldwide
Fig/03Scope · CAD
Written scopev1 · Signed
  • DiscoverySitemap
  • DesignPrototype
  • BuildStaging site
  • LaunchLive site
TotalFixed · CAD

[ 03 ] Principle

Clarity over jargon

Timelines you can trust, reporting leadership can act on, and designs that make your offer obvious in the first few seconds.

  • Written scope with a CAD total
  • Plain-language monthly reports
  • A clear output at the end of every phase
Fig/04Core Web Vitals
96Speed
  • LCP1.8s
  • CLS0.02
  • INP120ms

1Map pack · leads tracked

[ 04 ] Principle

Built to convert and rank

Pretty is table stakes. We obsess over speed, structure, search visibility, and the paths that turn visitors into booked calls.

  • Core Web Vitals on every build
  • Conversion paths mapped per page
  • Rankings and leads tracked to source
The difference

What working with us actually feels like.

Most clients come to us after an agency experience they don’t want to repeat. Here’s what changes.

Who does the work

Separate designer, developer, and SEO vendor

One team owns strategy, design, build, and SEO

First look

Weeks of decks before anything visual

A clickable prototype within 48 hours

Pricing

Hourly estimates and surprise invoices

Written CAD scope, billed by milestone

Reporting

Traffic charts and vanity metrics

Calls, bookings, and leads tracked to source

Ad spend

Media budget buried in the retainer

Spend stays in your own ad accounts

After launch

Handoff, then silence

Care, SEO, and CRO from the same team

How we work

A calm process. Loud results.

Four simple steps from first call to launch day, in about six weeks. You always know what’s happening and what we need from you.

Start your project →
  1. 01Day 1

    Discover

    We learn your business, your customers, and what a win looks like. Goals, timeline, and price are agreed before any design starts.

    You get
    Project plan
    Your part
    One 60-minute call
  2. 02Days 2–3

    Concept

    Within 48 hours you see three visual directions for your brand. You pick the one that feels most like you.

    You get
    Design directions
    Your part
    Pick a favourite
  3. 03Weeks 2–4

    Design

    Your chosen direction becomes a clickable prototype. Tap through it on your phone and tell us what to change.

    You get
    Clickable prototype
    Your part
    Share feedback
  4. 04Weeks 5–6

    Launch

    We build it, test speed and search, and take it live. Then we track the calls and leads it brings in.

    You get
    Live website
    Your part
    Say go