Website, booking & patient acquisition

Website, booking & patient acquisition

Website, online booking, and patient-acquisition marketing for a multi-clinic healthcare group in Singapore — accessible, trustworthy, and built for new-patient growth across locations.
[Overview]

Solace Health Group

Healthcare · multi-clinic network · 2024–present

Ongoing Website DevelopmentDigital MarketingBranding

Solace ran several clinics across Singapore on disconnected sites with phone-only booking. Patients struggled to find services, hours, and practitioners — and the group had no clear view of where new patients came from.

We unified the clinics under one accessible, WCAG-minded website with per-location pages and online booking, then layered local SEO and high-intent Google Ads by service line. Tracking ties every enquiry back to clinic and treatment.

[01]

What we delivered

Scope shipped end to end — strategy, creative, build, and growth.

  • Accessible multi-location website with practitioner profiles

  • Online booking and intake-form integration

  • Per-clinic local SEO and Google Business optimization

  • Service-line Google Ads with call tracking

[02]

Results & impact

[R]

Measured outcomes that moved the business forward.

Key outcome

Built a patient-acquisition engine lifting online bookings 63% and adding ~340 new-patient enquiries per month across clinics.

  • 63%

    increase in completed online bookings

  • ~340

    new-patient enquiries per month across clinics

  • 31%

    lower cost per qualified enquiry vs. baseline

  • Single dashboard for bookings by clinic and service

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